Help centre
What do you need help with?
Start with the area that matches your task. Signed-in users can continue from the relevant campaign, project or account screen.
For brands
- Creating an organisation and inviting your team
- Drafting a campaign and setting requirements
- Shortlisting, assigning and accepting agreements
- Reviewing versions and approving deliverables
For creators
- Building your profile, services and portfolio
- Completing identity and social verification
- Accepting or declining an assignment
- Submitting work and responding to revision requests
Payments
- How the two 50% installments work
- Why Paystack adds its live charge at checkout
- When work can start and when final payment is due
- Understanding creator gross, platform fee and net
Safety and disputes
- Reporting suspicious or harmful activity
- Protecting private identity and project content
- What verification does and does not mean
- How agreement and activity records support a review
Still need help?
Sign in and open the campaign, project or account connected to your question. This keeps sensitive information with the correct record and authorised people.